How To Change Internet Address
Introduction
In today’s interconnected digital world, the concept of an “internet address” holds more value than ever. It can refer to either the physical installation address where your internet service is delivered by your provider or the public-facing IP address your device uses to access the internet. Both are critical for ensuring connectivity, performance, and online security. Whether you’re changing homes, updating your home internet plan, or needing enhanced privacy, changing your internet address can be a necessary step.
This comprehensive guide will walk you through the process of changing both your ISP service address and your public IP address. We’ll cover network troubleshooting, network security concerns, and tools like the My Telstra app and Command Prompt. Whether you’re on a fibre network, 5G Home Internet, or the nbn® network, this guide is designed to help.
What Does “Changing Internet Address” Mean?
There are two main types of internet addresses:
- Changing ISP Service Address: This means relocating your current internet plan (like home wireless internet or home phone services) to a new installation address. Common when you’re moving home or upgrading to nbn network or 5G Home Internet.
- Changing Public IP Address: This refers to obtaining a new public IP address, which could involve your private IP address setup, a proxy server, or using tools like a VPN server or the Tor Browser to mask your identity online.
| Action | What it Means | Who Needs It |
|---|---|---|
| Changing Service Address | Moving your home internet plan to a new location | People moving, upgrading to nbn network |
| Changing Public IP | Switching to a new public or private IP address | Privacy-focused users, troubleshooting users |
Why Change Your Internet Address?
Reasons to Change Your Installation Address
- Moving Home: A new address means a new connection box, updated billing info, and potential equipment reinstallation.
- Better Deals: New addresses might offer better internet providers or more competitive plans with unlimited data.
- Technology Upgrades: Access to the fibre network, 5G Home Internet, or 4G backup options.
Reasons to Change Your Public IP Address
- Network Conflicts: Issues with DHCP servers or incorrect DNS address settings.
- Security & Privacy: Avoid tracking via WebRTC data or geo-location via the Global Positioning System.
- Access Restrictions: Bypass firewalls or location blocks using a Virtual Private Network (VPN) or Tor network.
FAQ Box: Will I lose my home internet during the switch?
Using the My Telstra app and careful scheduling, you can transition smoothly with little to no downtime.
How To Change Your ISP Service Address (Step-by-Step)
Step 1: Review Your Home Internet Plan
- Check the current terms, contract length, and whether you’re on a fixed plan or have flexible options with your ISP.
- Look for any exit or early termination fees via your provider’s System Settings or online portal.
Step 2: Check Service Availability at the New Address
- Use the ISP’s address checker or the nbn® network tool to verify availability.
- Confirm if you can upgrade to services like the Optus Network Features or Telstra Smart Modem 3.
Step 3: Choose a Suitable Internet Provider
| Provider | Speeds | Contract | Add-ons | Network Type |
| Telstra | Up to 1000 Mbps | No lock-in | Telstra Device Security | nbn, 5G Home Internet |
| Optus | 300 Mbps | 12 months | Optus Network Features | nbn, fibre network |
Step 4: Schedule Installation
- Use the My Telstra app or provider website to set up an appointment.
- Arrange your connection box setup and confirm your new installation address.
Step 5: Notify Your Current Provider
- Use their Network & Internet settings or call directly.
- Discuss keeping your Telstra ID, static IP address, and if possible, retain home phone numbers.
Step 6: Update System Settings and Equipment
- Move your Wi-Fi network hardware and network interface devices.
- Reconfigure your home wireless internet and network adapter using your Operating System and System Settings.
Step 7: Cancel Your Old Plan When Ready
- Ensure no overlap that causes double data charges.
- Return any equipment and keep tracking receipts.
How To Change Your Public IP Address
Quick Options
- Restart your modem/router to obtain a new dynamic IP from your DHCP server.
- Contact your internet provider to assign a new static IP address or request a reassignment.
- Use a proxy server, VPN server, or the Tor Browser to mask your IP.
Advanced Network Tools
- Use Command Prompt to view your current IP, Default Gateway, and network adapter settings.
- Adjust your DNS address and network interface via Network & Internet settings.
Web Browsers & Privacy Tools
- Use privacy-focused browsers like Tor Browser.
- Clear WebRTC data and disable location tracking in your web browser settings.
| Method | Duration | Complexity | Cost | Use Case |
| VPN Server | Temporary | Low | Subscription | Streaming, privacy |
| Static IP | Permanent | Medium | May be extra | Hosting, gaming |
| Tor Network | Temporary | High | Free | Anonymity, bypass censorship |
Common Challenges and Solutions
- Equipment Compatibility: Ensure your Wi-Fi Network Name (SSID) is reset and visible on all devices.
- Network Security Risks: Use Telstra Device Security or similar services to safeguard your network.
- IP Conflicts or Network Conflicts: Run diagnostics using your network troubleshooting tools.
- Incorrect Default Address: Double-check your ISP account details and ensure the correct default address is listed.
FAQ Section
- How do I know if nbn® network is at my new home?
Use the official address checker or contact your ISP. - Can I transfer my home internet to the new address?
Yes, using tools like the My Telstra app and confirming with your provider. - What if my area only has nbn Satellite Service?
You may need to explore alternate providers or plans with mobile data or 4G backup. - Will my devices reconnect automatically?
If SSID and password are unchanged, most devices will reconnect. Recheck your network connections. - Can I use the same Static IP Address at the new address?
This depends on your ISP. Static IPs are often tied to network locations. - Do I need to update addresses on legal documents?
Yes. Update your address on your Contract of Sale, home page accounts, and with the Australian Communications and Media Authority if required.
Tips for a Smooth Internet Address Transition
- Create a Checklist: From contacting your ISP to updating your Default Gateway, plan every step.
- Bundle & Save: Combine home phone, home wireless internet, and streaming services for better deals.
- Use Secure Connections: Always opt for strong network security tools.
- Avoid Hidden Charges: Watch for hidden data charges, especially with unlimited data plans.
- Label Equipment: Label cables, router ports, and Wi-Fi Network Names to streamline setup.
Conclusion
Whether you are moving home or enhancing your online privacy, changing your internet address can seem daunting but is completely manageable. Understanding the distinctions between service address and IP address changes can help you make the right decisions for your needs. With the right planning, tools like the My Telstra app, and knowledge about your network & internet settings, you can ensure a seamless transition. Don’t forget to update your home page bookmarks and device settings to reflect your new setup.
Need help with your business internet or own a business and want reliable internet at home? Reach out to us at Enabla Technology and we can definitely help.




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